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What Won’t You Do?

The measure of a good business is not only in what the business promises it will deliver to its clients. Customers are also interested in what you WON’T do. As a customer approaching a new business, there is a level of fear and trepidation in connection with the experience. This is why online review sites…

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The Next One

For years I have been fascinated by this guy. I have written about him, presented about him, made videos involving him, read several books about him and watched lots of documentaries. I had the good fortune to see him and the Stones a year or two ago, and they, and in particular Keith, were in…

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Your Dad Told You

Your home is the best investment you will ever make, didn’t he? I know mine did. Let’s get this straight, your home is not really an investment at all. It produces no income, and whilst it may appreciate in value, that value can only be realised by selling. It is likely you will be buying…

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I don’t need financial advice, I haven’t got any money!

The conversation went like this: “I don’t need financial advice, I haven’t got any money” “Why?” “Because I haven’t got any money” “No, I heard that, but why haven’t you got any money?” “Well…..”   “Would you like some help in taking control of your financial world so that you can achieve your goals, whatever…

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Value Is In The Eye Of The Consumer – Beware, the Advice Professions

Back in the day, there was a significant movement in the accounting profession which was commonly referred to as “value-based pricing” Some in that profession took this to mean that they no longer needed to worry about how much they could charge a client, it was all going to be taken care of by convincing…

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What Price Financial Advice?

There are lots of misunderstandings when it comes to the advice that financial advisers can offer. At the heart of the misunderstanding is the misconception that financial advisers only “sell” investments or life insurance. The natural progression of this from a client standpoint, is that unless they have money to invest or want some life…

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Winding Up a Self-Managed Super Fund

I am often asked, “What Do I Need To Do to Close the (choose your expletive) Down?). This is not a complicated process, though those with a vested interest (think those who set it up in the first place) may try to convince you that it is. Your self-managed superannuation fund may be a guaranteed…

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On The Value of Advice – It’s A Funny Old World

I first met Keith (name changed to protect the guilty) about 5 years ago. He had recently moved to the area and was working part-time in a local retail outlet. His wife also worked full time in retail, but in a former life they had operated a small business interstate for some years. Keith’s attitude…

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It’s All In How You Tell It

I was reading a stock market report the other day when the journalist reported somewhat breathlessly that approximately $15 billion had been wiped off the value of the stock market today. When we looked at the actual numbers it worked out that this somewhat extravagant number was in fact around about 1% fall in the…

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Whose Goals?

It is a pretty tough thing when you are sitting down with a client, and the conversation ends in tears. It happens more often than you might think.   On the latest occasion I was talking to a new client about what they were trying to achieve and why they had come to see us…

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