Category Archive for: Business

Only Value Is What You Can Charge For

Most days, I go for a walk along Wollongong’s Blue Mile around lunchtime. As well as taking time out of the office to reset (which we might talk about in a future article), it also gives me pause to reflect on how fortunate we are to have this asset on our doorstep. The walk itself…

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You’re Not Selling Time

In many service-based businesses, in the trades, in the professions, or in any business where the labour of a human is involved in the delivery of the service, there is often the notion that the person delivering the service is being paid for their time. This is simply not the case, what they are being…

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You’re Not Charging Enough!

“What do you know?” I hear you say, “You don’t know anything about my business.” This is true of course, I don’t know your business, but nearly every business that I have heard of or had anything to do with has had fear about raising their charges. This ranges from electrical contractors in regional towns…

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Life After Business

I was talking to my mate Derek the other day (if you haven’t met Derek, I first introduced him here) Like me, Derek has been in business for himself for most of his working life. We were discussing what we might do once we retired, and to be honest, both of us were struggling to…

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Legacy

Over the years I have had the great good fortune to see live performances by many of my musical heroes. Springsteen, Elton John, Neil Diamond, America, Rod Stewart, The Rolling Stones, The Eagles, Dire Straits, Status Quo, Deep Purple, James Taylor, Carole King, are just a few of the foreign acts, and of course Cold…

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The Other Person In The Room

When you have a conversation with a business owner, it is vital to consider the other person in the room – the business.   The business is a very demanding person, both of me as an adviser, and as a life partner of the “real” people in the room. I always think of her as…

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Who Doesn’t Need A Coach?

I have used business coaches for more than 30 years. Very few are currently engaged in my profession or businesses (they’re coaches, right? – in the business of coaching) Without exception, all of these coaches have added significant value to me and my business. The very best of them have changed the way I think…

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What Won’t You Do?

The measure of a good business is not only in what the business promises it will deliver to its clients. Customers are also interested in what you WON’T do. As a customer approaching a new business, there is a level of fear and trepidation in connection with the experience. This is why online review sites…

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The Next One

For years I have been fascinated by this guy. I have written about him, presented about him, made videos involving him, read several books about him and watched lots of documentaries. I had the good fortune to see him and the Stones a year or two ago, and they, and in particular Keith, were in…

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Value Is In The Eye Of The Consumer – Beware, the Advice Professions

Back in the day, there was a significant movement in the accounting profession which was commonly referred to as “value-based pricing” Some in that profession took this to mean that they no longer needed to worry about how much they could charge a client, it was all going to be taken care of by convincing…

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