Sometimes I am an investment consultant Sometimes I am a shoulder to cry on Sometimes I am a tax expert Sometimes I am a marriage counsellor Sometimes I am an insurance consultant Sometimes I stand between you and doing something…
In most businesses there are two kinds of activity, “Minding” i.e. looking after the work you have, your business, and your existing clients or customers and “Finding” i.e. looking for new customers, new opportunities and ways to grow your…
In a previous blog, I gave my view that most business plans are crap. In this second article, I explore a simple one page Business Plan, what it should contain and how everything you need could be contained on one…
I have spent the better part of 40 years solving other people's problems, it's in my DNA. In the first part of it, the problems were most likely with the Tax Office or ASIC (probably the Corporate Affairs Commission…
I ran out of gas! I got a flat Tyre! I didn’t have change for a cab fare! I lost my tux at the cleaners! I locked my keys in the car! An old friend came in from out of…
We may not have met Don Vito Corleone, but how many times have we heard the expression "It's not personal, its just business" The context in which we hear this is usually one where the speaker is attempting to make…
Lots of people say they behave in a certain way because they want to be in control, but do they? And are they? There are plenty of times when I definitely do not want to be in control. Like when I…
I bang on a lot about reluctance to change, change management, taking control, having the courage to act. In the end to be successful at any endeavour, you need to DO something. When I was a kid, a popular toy…
Have you ever thought about the impact your mood has on those around you?Some people are happy being miserable, but what about how this affects co-workers, colleagues, staff, friends? I have a golfing buddy who regularly spends 4 hours complaining…
It may have been Harry Gordon Selfridge, the prominent British retailer who popularised the slogan, “the customer is always right”. In my view though, Mr Selfridge was not entirely right himself. Whilst everyone in business needs to treat the opinions…